Administrative Assistant


SHIFT: Monday - Thursday 7 AM - 5:30 PM
COMPENSATION: $35,500 - 41,500 DOE


  • Maintains executive's appointment schedule by planning and scheduling meetings, conferences, teleconferences, and travel.
  • Assist with ISO 9001 Quality Management System, review, and continual improvement processes.
  • Attends all meetings, takes minutes, and assists with other record keeping related tasks.
  • Participate in special project work, such as (but not limited to) market research, sales trend analysis, marketing, product testing, quality assurance, lean and continuous improvements.
  • Welcomes guests and customers by greeting them, in person or on the telephone; answering or directing inquiries.
  • Maintains customer confidence and protects operations by keeping information confidential.
  • Respond to inquiries, answer questions, and educate customers about firefighter helmets and accessories.
  • Understand NFPA and ISO guidelines.
  • Understand and maintain knowledge of international sales and compliance.
  • Understand and maintain knowledge of company processes and systems.
  • Communicate, as needed, with distributors and production to answer questions and ensure order accuracy and completion.
  • Upon request, represent the company at relevant trade shows or events, providing information and generating excitement about our products and services.
  • Assist in performing all tasks necessary to achieve the organization’s mission and help execute growth plans.
  • Strong critical thinking and creative problem solving skills; able to balance attention to detail with big-picture thinking.
  • Flexible, comfortable with change, and able to maintain a positive and infectious attitude.
  • High level of integrity and professionalism.



  • High School Diploma or G.E.D. or equivalent.
  • English Language -- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Active Listening -- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Written and verbal communication-the ability to talk to others and convey information effectively.
  • Proficient in Microsoft Office (Outlook, Word, Excel, and Power Point), Adobe Acrobat.
  • Basic knowledge of mathematics.
  • Time management, service orientation, social perceptiveness, and reading comprehension.


  • Bilingual language skills.
  • Experience and interest in internal and external communications, and partnership development.
  • Project management experience preferred.
  • Have a strong knowledge of a lean manufacturing and a culture of lean.



      Phenix Technology, Inc. is an essential service provider who demonstrates strict safety practices under the guidelines of the CDC and OSHA.

      Due to COVID-19, please submit a resume to Interviews will be conducted through Zoom video conference software. 

      To apply, submit a 1-2 minute video resume to Tell us about yourself in a simple video and upload it to YouTube. Once you have uploaded your video, email a link to your video resume and your paper resume to

      Not sure where to start with a video resume? Check out this video!