SHIFT: Monday - Thursday 7 AM - 5:30 PM COMPENSATION: $35,500 - 41,500 DOE
RESPONSIBILITIES
Maintains executive's appointment schedule by planning and scheduling meetings, conferences, teleconferences, and travel.
Assist with ISO 9001 Quality Management System, review, and continual improvement processes.
Attends all meetings, takes minutes, and assists with other record keeping related tasks.
Participate in special project work, such as (but not limited to) market research, sales trend analysis, marketing, product testing, quality assurance, lean and continuous improvements.
Welcomes guests and customers by greeting them, in person or on the telephone; answering or directing inquiries.
Maintains customer confidence and protects operations by keeping information confidential.
Respond to inquiries, answer questions, and educate customers about firefighter helmets and accessories.
Understand NFPA and ISO guidelines.
Understand and maintain knowledge of international sales and compliance.
Understand and maintain knowledge of company processes and systems.
Communicate, as needed, with distributors and production to answer questions and ensure order accuracy and completion.
Upon request, represent the company at relevant trade shows or events, providing information and generating excitement about our products and services.
Assist in performing all tasks necessary to achieve the organization’s mission and help execute growth plans.
Strong critical thinking and creative problem solving skills; able to balance attention to detail with big-picture thinking.
Flexible, comfortable with change, and able to maintain a positive and infectious attitude.
High level of integrity and professionalism.
MINIMUM QUALIFICATIONS
High School Diploma or G.E.D. or equivalent.
English Language -- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Active Listening -- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Written and verbal communication-the ability to talk to others and convey information effectively.
Proficient in Microsoft Office (Outlook, Word, Excel, and Power Point), Adobe Acrobat.
Basic knowledge of mathematics.
Time management, service orientation, social perceptiveness, and reading comprehension.
IDEAL CANDIDATE QUALIFICATIONS
Bilingual language skills.
Experience and interest in internal and external communications, and partnership development.
Project management experience preferred.
Have a strong knowledge of a lean manufacturing and a culture of lean.
READY TO APPLY?
Phenix Technology, Inc. is an essential service provider who demonstrates strict safety practices under the guidelines of the CDC and OSHA.
Due to COVID-19, please submit a resume to apply@phenixfirehelmets.com. Interviews will be conducted through Zoom video conference software.
To apply, submit a 1-2 minute video resume toapply@phenixfirehelmets.com. Tell us about yourself in a simple video and upload it to YouTube. Once you have uploaded your video, email a link to your video resume and your paper resume to apply@phenixfirehelmets.com.
Not sure where to start with a video resume? Check out this video!