ADMINISTRATIVE ASSISTANT

SHIFT: Monday - Thursday 7 AM - 5:30 PM
COMPENSATION: $35,500 - 41,500 DOE

RESPONSIBILITIES

• Maintains executive's appointment schedule by planning and scheduling meetings, conferences, teleconferences, and travel.
• Assist with ISO 9001 Quality Management System, review, and continual improvement processes.
• Attends all meetings, takes minutes, and assists with other record keeping related tasks.
• Participate in special project work, such as (but not limited to) market research, sales trend analysis, marketing, product testing, quality assurance, lean and continuous improvements.
• Welcomes guests and customers by greeting them, in person or on the telephone; answering or directing inquiries.
• Maintains customer confidence and protects operations by keeping information confidential.
• Respond to inquiries, answer questions, and educate customers about firefighter helmets and accessories.
• Understand NFPA and ISO guidelines.
• Understand and maintain knowledge of international sales and compliance.
• Understand and maintain knowledge of company processes and systems.
• Communicate, as needed, with distributors and production to answer questions and ensure order accuracy and completion.
• Upon request, represent the company at relevant trade shows or events, providing information and generating excitement about our products and services.
• Assist in performing all tasks necessary to achieve the organization’s mission and help execute growth plans.

• Strong critical thinking and creative problem solving skills; able to balance attention to detail with big-picture thinking.
• Flexible, comfortable with change, and able to maintain a positive and infectious attitude.
• High level of integrity and professionalism.

MINIMUM QUALIFICATIONS

• High School Diploma or G.E.D. or equivalent.
• English Language -- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
• Active Listening -- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Written and verbal communication-the ability to talk to others and convey information effectively.
• Proficient in Microsoft Office (Outlook, Word, Excel, and Power Point), Adobe Acrobat.
• Basic knowledge of mathematics.
• Time management, service orientation, social perceptiveness, and reading comprehension.

IDEAL CANDIDATE QUALIFICATIONS

• Bilingual language skills.
• Experience and interest in internal and external communications, and partnership development.
• Project management experience preferred.
• Have a strong knowledge of a lean manufacturing and a culture of lean.

READY TO APPLY? 

Phenix Technology, Inc. is an essential service provider who demonstrates strict safety practices under the guidelines of the CDC and OSHA.

Due to COVID-19, please submit a resume to apply@phenixfirehelmets.com. Interviews will be conducted through Zoom video conference software. 

To apply, submit a 1-2 minute video resume to apply@phenixfirehelmets.com. Tell us about yourself in a simple video and upload it to YouTube. Once you have uploaded your video, email a link to your video resume and your paper resume to apply@phenixfirehelmets.com. 

Not sure where to start with a video resume? Check out this video!