DATA ANALYST

DATA ANALYST

SHIFT: Monday - Thursday 7 AM - 5:30 PM

RESPONSIBILITIES

  • Maintain all business analytics ensuring effective, relevant information is obtained.
  • Analyze and prepare meaningful reports based off data and identify trends.
  • Continuously improve processes throughout the organization and as identified from analyzed data.
  • Work closely with the Transformation Manager to record and document all necessary information to be in compliance with ISO.
  • Complete internal audits to ensure compliance to company processes and to identify and resolve gaps.
  • Oversee and ensure effective RMA process.
  • Oversee the non-conforming product area and ensure that all non-conforming products are properly documented.
  • Track internal and external defects.
  • Assist with training development, process improvement implementation, and effectiveness evaluations.
  • Participate and engage in workgroups providing compliance guidance and maintaining a continuous improvement focus.
  • Assist with international compliance as needed.
  • Performs related duties as required. Participate in special project work, such as (but not limited to) market research, sales trend analysis, marketing, product testing, quality assurance, lean and continuous improvements.
  • Assist in performing all tasks necessary to achieve the organization’s mission and help execute growth plans.

 

MINIMUM QUALIFICATIONS

  • High School Diploma or G.E.D. or Equivalent
  • Knowledge of office software, particularly the Microsoft Office Suite, Outlook, QuickBooks, Therefore, Adobe, and Photoshop.
  • Outstanding communication skills (written, oral, and interpersonal).
  • Expected to be on time and able to maintain a high attendance record.
  • Coordinate multiple tasks simultaneously.
  • Able to type 35 WPM.
  • Experience in ISO 9001 and other related quality standards.
  • 2+ years of customer service experience.
  • Excellent prioritization skills.
  • Strong critical thinking and creative problem solving skills; able to balance attention to detail with big-picture thinking.
  • Flexible, comfortable with change, and able to maintain a positive and infectious attitude.
  • Self-motivated, practical, results oriented, positive attitude.
  • Time management, service orientation, social perceptiveness, and reading comprehension.
  • High level of integrity and professionalism.

IDEAL CANDIDATE QUALIFICATIONS

  • Knowledge of office software, particularly the Microsoft Office Suite, Outlook, QuickBooks, Therefore, Adobe, and data analysis platforms.
  • Bilingual language skills.
  • 2+ years of quality experience.
  • Excellent interpersonal skills with the ability to form strong relationships with staff in a supportive confidential role.
  • Strong critical thinking and creative problem solving skills; able to balance attention to detail with big-picture thinking
  • Have a strong knowledge of a lean manufacturing and a culture of lean.
  • Flexible, comfortable with change, and able to maintain a positive and infectious attitude.
  • High level of integrity and professionalism.
  • Bachelor’s degree.

 

      READY TO APPLY? 

      Phenix Technology, Inc. is an essential service provider who demonstrates strict safety practices under the guidelines of the CDC and OSHA.

      Due to COVID-19, please submit a resume to apply@phenixfirehelmets.com. Interviews will be conducted through Zoom video conference software. 

      To apply, submit a 1-2 minute video resume to apply@phenixfirehelmets.com. Tell us about yourself in a simple video and upload it to YouTube. Once you have uploaded your video, email a link to your video resume and your paper resume to apply@phenixfirehelmets.com

      Not sure where to start with a video resume? Check out this video!

       

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