“Our vision is to be the most respected name in our industry. Expanding globally and achieving excellence by providing unparalleled products, world class customer service, and top quality solutions that earn admiration, genuine trust, and build lifetime relationships within our team, our customers, and our suppliers.”
Phenix helmets provide the highest levels of safety, comfort, and quality. Not only does wearing a Phenix makes firefighting and emergency response more comfortable but it also adds a sense of relief knowing it is the most reliable helmet available today. For over 45 years, Phenix Fire helmets have kept heroes safe around the world; including many of our own family. Phenix's desire to provide the safest products has made us a well-recognized industry leader in safety headwear. All Phenix helmet models are built to meet or exceed OSHA or NFPA 1971 standards. The First Due Contemporary helmet also meets or exceeds the NFPA 1951 standard. To meet NFPA standards, all required components must be ordered at time of original purchase.
The International Organization for Standardization (ISO) creates standards for businesses ensuring customer focus, commitment to quality, and continuous improvement.
Not only do we maintain high standards internally and with our suppliers, we expect that our entire distributor network shares the same values we do. We are confident that our distributors are the finest in the industry. In fact, many of our distributors are active or retired firefighters who can provide firsthand knowledge and experience of our products.
Over the years Phenix Technology, Inc has been honored with various recognition. Most recently we were honored as a finalist for the Spirit of the Entrepreneur Award in 2014, a finalist for the U.S Small Business Administration’s Exporter of the Year 2015, and won the coveted Manufacturer’s Council of the Inland Empire’s Innovations in Marketing award in 2016. Phenix Technology, Inc.’s staff has also participated in multiple industry panels, been invited to join multiple work groups and committees, and has even led classes for international university students and industry professionals. Most important we have received the recognition of our customers with average customer satisfaction scores of 4.97 out of 5 in recent surveys.
Phenix Technology, Inc. cares about our customers and our greater community. Our staff is very active in the community including holding senior leadership and board positions on a number of non-profits. We also support numerous non-profits such as the National Fallen Firefighter’s Foundation, Jurupa Valley Adopt a Family, and American Cancer Society Relay for Life just to name a few.
For years, Phenix Technology, Inc. has supported the National Fallen Firefighters Foundation by sponsoring events and making one-of-a-kind helmets created to honor our fallen firefighters that are auctioned off during their annual Stop Drop Rock ’N Roll live auction. Additionally, each year we also choose a relevant topic to bring to light. From Responding to Autism to firefighter cancer prevention, Phenix does what we can to raise awareness to important issues that are often overlooked. In 2017 we chose to bring awareness to the pain that so many brothers and sisters are experiencing through our mutual partnership with Firefighter Behavioral Health Alliance and our Breaking the Silence campaign. The campaign hopes to address the high suicide rates in firefighters and EMS personnel. The generous spirit runs so deep, that many of our staff volunteer hundreds of hours on their own time making their local communities a better place.