Thank you to all of the first responders, health care workers, grocery staff, warehouse staff, truck drivers, and other unsung heroes who continue to make life possible for everyone during this pandemic.
In response to the evolving COVID-19 situation and President Trump's recommendation to reduce gatherings to no more than 10 people, we have moved our administrative staff to remote work effective immediately. We will have limited phone coverage during this time as we work with AT&T to get our remote staff access to their phone lines.
During this time, we ask that you please send us an email or DM in lieu of a phone call.
For general questions, please email firstname.lastname@example.org.
To place an order, email email@example.com.
To check on the status of an order, please contact the distributor that you purchased through.
We appreciate everyone's patience as we navigate our new working conditions.
The Phenix Family
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We have been monitoring the current COVID-19 situation for the last few weeks and we wanted to take a moment to share some internal actions and short term policy changes we are making in an effort to be strong corporate and community citizens.
Our immediate actions include:
Additionally, we have worked with our IT partners to prepare a business continuity plan in the event it is necessary. This includes work from home capabilities for our staff such as:
At this time, we do not anticipate any interruptions to our production capabilities but recognize this is a rapidly changing situation and will do our best to keep customers informed.